PLS Policies, Terms and Conditions

  1. Tuition refund requires 10 business days (30 business days for the Dental Hygiene Refresher Program (DHRP) cancellation notice in writing and a processing fee of $30 ($600 for the DHRP) will be charged.
  2. Full tuition paid may be credited to your account or exchanged for another course with a minimum of 48 hour notice.
  3. Refunds are made directly to whomever paid, less $30 administrative fee.
  4. Transfer to another published course of equal value, pay the difference, or take a credit for the paid value toward a future class- good for one year from date of the withdrawn course.
  5. Notify us that there will be a sub in your place and work out the finances with them.
  6. Full loss of tuition, including the opportunity for exchange for another course, will result if you do not attend the course and did not provide the 48 hour notice.
  7. Webinars:
    1. State regulations vary on the acceptance of CEUs earned from out of state providers as well as CEU’s earned over the internet.  Refer to your state’s regulations to determine if CEU’s earned by attending a PLS webinar count, in whole or in part, toward your CE requirement.
    2. After registering for a Webinar, you will receive a course confirmation with instructions on accessing the Webinar. We strongly recommend that you follow the instructions immediately in order to minimize issues the day of the course.
    3. The instructions include a link to sign in (like the sign in desk at a live course). Be sure to provide your first and last name exactly as you want it to appear on your CE verification form.  A $10.00 administrative fee will be charged for correcting or replacing each CE verification form.
    4. An on-line course evaluation will be sent immediately upon course completion. This course evaluation must be completed and submitted to receive a CE verification form.  CE verification forms will be provided within one week after the completion of the course evaluation.
    5. Inability to join, view or participate in a webinar due to issues outside of PLS control such as User error, loss of internet access, unavailability of the Webinar hosting service, computer or other technical failure prior to or during the course will be remedied as follows: PLS will provide access to a recording of the webinar or a link to a future webinar on the same topic at PLS’s discretion.  No refunds or credits to face to face courses will be given.
    6. Materials presented in a PLS webinar are the intellectual property of the Presenter, PLS or both. Recording the seminar in any way is forbidden unless express written permission is given.
  8. PLS reserves the right to change speakers, sites and/or how the educational content is provided as it deems necessary, for whatever reason.
  9. PLS reserves the right to cancel or reschedule classes as it deems necessary, for whatever reason.
  10. All tuition prices expire at the end of each season. Prices may be subject to change.
  11. For STORM cancellation notice contact the event site/hotel. PLS may also post the notice under the course title in the course catalog: https://pls.org/xcart/seminars/.
  12. PLS reserves the right to delay a seminar start time as it deems necessary, for whatever reason.
  13. Photographs and/or video may be taken at any time and at any course for the purpose of marketing and/or developing educational content.  Enrolling and/or participation in a PLS course is your explicit approval to utilize your image or any form of communication such as comments in an evaluation form in this way. If you disagree with this policy, send an email to jturcotte@pls.org.
  14. Applicable Law: By visiting PLS.org, and/or registering for any of its services, you agree that the laws of the state of Florida, without regard to conflict of law principles, will govern and any dispute of any sort that might arise between you and Professional Learning Services, LLC.

Praised for as being “professional, well organized and relevant,” PLS is an ADA CERP Recognized Provider (May 2011- June 2021) and an American Academy of Dental Hygiene, Inc (AADH) CE Provider (January – December 2018).

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