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Cultural Competence: Addressing Health Care Disparities in the Dental Health Field - 1 CEU - On Demand Webinar
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Cultural Competence: Addressing Health Care Disparities in the Dental Health Field - 1 CEU - On Demand Webinar

The demand for access to care is increasing daily. It is essential for the dental health care profession to identify conditions that can limit people from seeking proper treatment and commitment to care.

A growing number of states (and health insurance providers) mandate this subject matter for healthcare professionals once in a license monitoring cycle.  Check with your state for requirements and CE credit acceptance.

This course was evaluated by participants in the live webinar. Here is the overall scoring.

This on-demand content is available for a seven-day subscription from the date of purchase. If additional time is needed you may re-purchase an additional seven days. To receive CE credit you must complete the course as determined by the time you are actively viewing the video and successfully passing a quiz (70%).

After purchase you will be sent instructions on how to access content on Panopto our video hosting service. Check your spam folder if you do not receive it within an hour. Please note, sharing this On-Demand content is prohibited.

  • $30.00
    • Course Number
  • CEUs
  • Date
    On Demand
  • Day
    On Demand
  • Location
    On Line
  • Region
  • Target Audience
    All Dental Team Members
  • Teaching Method
    Recorded Webinar w Interactive Q&A
  • Course Materials
    Download (links at bottom of course confirmation). Print handouts for review

This presentation provides insight for the dental healthcare workers to become familiar with healthcare disparities and identify ways for which we can address patients concerns and encourage the need for effective treatment.

Participants will be enlightened on how recognizing cues, which are often critical in healthcare decisions and values, impact the treatment and care of patients. This subject serves to promote team cohesiveness in regards to self-awareness, attitudes, beliefs, biases, and behaviors. A variety of teaching methods to engage the participants will be used.

Course objectives: Upon course completion participants will:

1. recognize issues related to cultural competency and oral healthcare

2. define the benefits of providing culturally and verbally appropriate oral health care and treatment planning

3. implement appropriate practice management and effective communication strategies related to cultural competency

4. identify barriers to effective communication

5. articulate how effective communication skills and styles can affect the ability to promote culturally diverse oral health services and acceptance

Original date:  5/18/21
Review date: 6/2/21
Expiry date: 5/17/24

Speaker: Cathie Collier, RDH, B.Ed, MS, received her bachelor's degree in Dental Hygiene Education from the Fones School at the University of Bridgeport, where she later served as DH Clinical Coordinator.

Her recent accomplishment earned her a master's degree in Health and Healing. Cathie is a national lecturer and frequent speaker for PLS on OSHA and Infection Control, HIPAA, Medical Emergencies, CPR and other topics. She is a clinical instructor at Goodwin College and Emergency Care Institute at Bridgeport Hospital.

Disclaimer: As per ADA standards, participants must use caution when using limited knowledge in treating patients.  It is always recommended to do further research.

Disclosure: The speaker has nothing to disclose related to this topic

CE Provider: Professional Learning Services, LLC (PLS)
PLS is an ADA CERP recognized provider (11/1/2021– 12/31/2025). ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by state or provincial Boards of Dentistry.

Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at
PLS is designated as an approved Provider by the American Academy of Dental Hygiene, Inc (1/1-12/31/21)  Retain this record as verification of attendance for license compliance requirements. 

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