Burn Out, Emotional Intelligence, and the effects on Patient Care - 1.5 CEUs -On Demand Webinar
All dental professionals and staff experience "burnout". Dental hygienists rank among the top Healthcare Professionals stating they have noticed an increase amount of work-related stress. Physical and emotional stress is real and can create conflict on a personal and professional level. Emotional Intelligence plays a critical role in learning to recognize stress related trigger points. This presentation discusses a variety of coping skills which can greatly contribute to a more productive and satisfying workday while providing quality care to your patients.
This on-demand content is available for a seven-day subscription from the date of purchase. If additional time is needed you may re-purchase an additional seven days. To receive CE credit you must complete the course as determined by the time you are actively viewing the video and successfully passing a quiz (70%).
Target AudienceAll Dental Team Members
Teaching MethodVideo of Lecture w PowerPoint Presentation
Upon completion of this presentation participants will:
- Discuss and determine stress factors related to Dental Hygiene, Dentists and Staff.
- Recognize trigger points of stress for both provider and patient
- Develop coping mechanisms essential to a conducive atmosphere
- Appreciate the benefits of stress reducing techniques
Original date (date the video was created): 03/24/22
Expiry date (date the video will be retired): 03/23/25
Speaker: Cathie Collier, RDH, B.Ed, MS, received her bachelor's degree in Dental Hygiene Education from the Fones School at the University of Bridgeport, where she later served as DH Clinical Coordinator.
Her recent accomplishment earned her a master's degree in Health and Healing. Cathie is a national lecturer and frequent speaker for Professional Learning Services on OSHA and Infection Control, HIPAA, Medical Emergencies, CPR and other topics. She is a clinical instructor at the University of Bridgeport, Fones School of Dental Hygiene, CT and Emergency Care Institute at Bridgeport Hospital.
Disclaimer: As per ADA standards, participants must use caution when using limited knowledge in treating patients. It is always recommended to do further research.
Disclosure: The speaker has nothing to disclose related to this topic
CE Provider: Professional Learning Services, LLC (PLS)
PLS is an ADA CERP recognized provider (11/1/2021 – 12/31/2025). ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by state or provincial Boards of Dentistry.
Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
PLS is designated as an approved Provider by the American Academy of Dental Hygiene, Inc (1/1-12/31/22)
Retain this record as verification of attendance for license compliance requirements.